Hi Enkidu, yes I think you are right. But the Problem is for core product users (Windows users) there seems to be done nearly nothing. I may overlook this wit the reference to the IOS developement - but now this is Lasting more than a year, and no IOS Version (which I do not Need) is on market? I myself decided against IPAD1 because THEBRAIN was not working in this environement. But, I think TheBrain will loose the core users, not doing anything for them. So maybe divide your developement Group in a core enhancement Group and IOS Group.
I think the situation we're facing with TheBrain is very similar to a situation I went through when my consulting firm was acquired. We were 15 people acquired by a 300 person firm that had recently gone public, and that had grown from 10 to 300 people without changing anything about their management structure. You can't run a 300 person firm the same way you do a 10 person firm. I have no idea how many people work at TheBrian, but my sense is that nothing has really changed in key management respects as the TheBrain has continued to grow and become more ambitious across platforms, etc. Meaning that everyone is simply overwhelmed, which is presumably why customer support is so spotty.
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I just renewed our Team Brain x 2, at considerable cost, and yet can't get any information on when a significant bug introduced in 8.0.0.7 will be addressed. And it's obvious from these forums that the truly core user base of TheBrain is frustrated, and yet there's still almost no communication. The problem of course is that situations like this don't go on forever. Two years after we were acquired the firm that bought us collapsed.
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There were other issues, but a huge factor was the fact that the people running the firm were still the same people who had started the 10-person firm. They ran it into the ground. The CEO was ultimately fired by the Board in an attempt to fix the issues, but it was too late.
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I would really hope that TheBrain doesn't suffer through the same process, because it has SO much potential. But I'm not sure if anyone is really listening, or recognizes the danger.
Mark (devoted user since Brain 3 or so).
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I think the situation we're facing with TheBrain is very similar to a situation I went through when my consulting firm was acquired. We were 15 people acquired by a 300 person firm that had recently gone public, and that had grown from 10 to 300 people without changing anything about their management structure. Bico drilling tools okc. You can't run a 300 person firm the same way you do a 10 person firm.
I have no idea how many people work at TheBrian, but my sense is that nothing has really changed in key management respects as the TheBrain has continued to grow and become more ambitious across platforms, etc. Meaning that everyone is simply overwhelmed, which is presumably why customer support is so spotty. I just renewed our Team Brain x 2, at considerable cost, and yet can't get any information on when a significant bug introduced in 8.0.0.7 will be addressed.
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And it's obvious from these forums that the truly core user base of TheBrain is frustrated, and yet there's still almost no communication. The problem of course is that situations like this don't go on forever. Two years after we were acquired the firm that bought us collapsed.
There were other issues, but a huge factor was the fact that the people running the firm were still the same people who had started the 10-person firm. They ran it into the ground.
The CEO was ultimately fired by the Board in an attempt to fix the issues, but it was too late. I would really hope that TheBrain doesn't suffer through the same process, because it has SO much potential. But I'm not sure if anyone is really listening, or recognizes the danger. Mark (devoted user since Brain 3 or so).
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